Privacy Policy

Privacy Policy

Technique Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or engage our services.

1. Information We Collect

1.1 Information You Provide

When you contact us or engage our services, we may collect:

• Name and job title

• Company name

• Email address and phone number

• Business information relevant to our services

• Any information you choose to share in communications

1.2 Website Usage Data

When you visit our website, we automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Referring website

• Geographic location (country/city level)

1.3 Cookies

We use cookies and similar technologies. See Section 5 for details.

2. How We Use Your Information

2.1 Service Delivery

We use your information to:

• Respond to enquiries

• Provide design services

• Communicate about projects

• Process payments

• Maintain client relationships

2.2 Business Operations

We may use your information to:

• Improve our website and services

• Conduct internal research and analytics

• Comply with legal obligations

• Protect against fraud and security threats

2.3 Marketing

With your consent, we may send you:

• Updates about our services

• Industry insights and content

• Invitations to events

You can opt out of marketing communications at any time.

3. Legal Basis for Processing

Under the EU General Data Protection Regulation (GDPR) as implemented in Malta, we process your data based on:

• Contract performance: To deliver services you've engaged us for

• Legitimate interests: To operate our business, improve services, and maintain security

• Consent: For marketing communications (where required)

• Legal obligation: To comply with tax, accounting, and legal requirements

4. Data Sharing

4.1 Third-Party Service Providers

We may share your data with trusted service providers who assist us:

• Email and communication platforms (e.g., Google Workspace)

• Project management tools

• Payment processors

• Analytics services

• Cloud storage providers

All third parties are contractually required to protect your data and use it only as instructed.

4.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal process

• Enforce our Terms and Conditions

• Protect the rights, property, or safety of Technique, our clients, or others

4.3 Business Transfers

If Technique is acquired or merged with another company, your information may be transferred to the new owners.

4.4 No Data Sales

We do not sell your personal data to third parties.

5. Cookies and Tracking

5.1 What Are Cookies

Cookies are small text files stored on your device that help websites function and improve user experience.

5.2 Cookies We Use

• Essential cookies: Required for website functionality

• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)

• Preference cookies: Remember your settings and choices

5.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Retention

We retain your personal data only as long as necessary:

• Enquiries: 2 years from last contact (unless you become a client)

• Client data: 7 years after engagement ends (for legal and tax purposes)

• Marketing data: Until you opt out or 3 years of inactivity

• Website analytics: 26 months (Google Analytics default)

7. Data Security

We implement appropriate technical and organisational measures to protect your data:

• Encrypted data transmission (SSL/TLS)

• Secure cloud storage with access controls

• Regular security reviews

• Staff training on data protection

However, no internet transmission is completely secure. We cannot guarantee absolute security.

8. International Transfers

As a Malta-based company operating within the EU, your data is primarily stored within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure adequate protections are in place through:

• Standard contractual clauses

• Adequacy decisions

• Other lawful transfer mechanisms

9. Your Rights

Under the GDPR, you have the right to:

• Access: Request a copy of your personal data

• Rectification: Correct inaccurate data

• Erasure: Request deletion of your data (subject to legal obligations)

• Restriction: Limit how we use your data

• Portability: Receive your data in a structured format

• Object: Object to processing based on legitimate interests

• Withdraw consent: Opt out of marketing at any time

To exercise these rights, contact us at [INSERT CONTACT EMAIL].

10. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect data from children.

11. Third-Party Websites

Our website may link to external sites. We are not responsible for the privacy practices of third-party websites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated directly to clients.

Contact Us

For questions about these Terms or Privacy Policy, or to exercise your data protection rights:

Technique Ltd (C 103580)
Email: info@technique.io
Address: 34 Triq Wied Ghomor, San Giljan, STJ 2043, Malta

Malta Data Protection Authority: https://idpc.org.mt